At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. 

With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. 

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. 

ITA is seeking a Mid-Level Business Analyst to join the team in Fort Eustis, Virginia in a hybrid position.

We are seeking an experienced Mid-Level Business Analyst to support the U.S. Army T2COM mission. The Business Analyst will serve as a critical liaison between government stakeholders, mission users, technical teams, developers, and solutions architects to identify business needs and translate them into clear, actionable requirements for technology solutions.

The successful candidate will analyze existing business processes, identify opportunities for process improvement and automation, document functional and non-functional requirements, develop user stories and acceptance criteria, and support the design, development, testing, and deployment of solutions leveraging the Microsoft Power Platform and related technologies.

Key Responsibilties:

• Serve as a primary liaison between T2COM mission stakeholders, business users, and technical delivery teams.
• Conduct stakeholder interviews, workshops, working sessions, and requirements-gathering activities.
• Analyze existing business processes, systems, workflows, and operational procedures to identify inefficiencies and opportunities for improvement.
• Document current-state and future-state business processes using appropriate process modeling techniques.
• Identify opportunities to automate manual processes and improve mission efficiency through Power Platform and other digital solutions.
• Elicit, analyze, document, and validate functional and non-functional requirements.
• Translate business requirements into clear user stories, use cases, functional specifications, and acceptance criteria.
• Work closely with Power Platform developers and solutions architects to ensure requirements are technically feasible and accurately implemented.
• Maintain and prioritize requirements within an Agile product backlog.
• Participate in sprint planning, backlog refinement, daily stand-ups, demonstrations, retrospectives, and other Agile ceremonies.
• Facilitate communication between business stakeholders and technical development teams throughout the solution lifecycle.
• Develop process flows, workflow diagrams, data-flow diagrams, wireframes, mockups, and other artifacts to communicate business needs.
• Identify business rules, data requirements, system interfaces, user roles, permissions, and exception scenarios.
• Analyze data requirements and work with technical teams to define appropriate data elements, sources, relationships, and reporting needs.
• Support development of Power Apps, Power Automate workflows, Power BI reports, and other solutions by providing detailed functional requirements and user feedback.
• Review solution designs and prototypes to ensure they address documented business requirements.
• Participate in application demonstrations and provide feedback to development teams and stakeholders.
• Develop and execute or support user acceptance testing (UAT).
• Develop test scenarios, test cases, expected results, and acceptance criteria.
• Support release planning, deployment activities, and post-deployment validation.
• Assist with change management and communications related to new or modified business capabilities.
• Maintain requirements traceability from stakeholder needs through development, testing, and deployment.
• Identify conflicting, incomplete, or ambiguous requirements and facilitate resolution with appropriate stakeholders.
• Support preparation of briefings, demonstrations, status updates, and other program deliverables.
• Provide subject-matter expertise on assigned business processes and mission capabilities.
• Perform other analytical and program support duties as required.

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, Management, or a related discipline, or equivalent professional experience.
• 4+ years of experience in business analysis, systems analysis, process improvement, requirements analysis, or a related field.
• Demonstrated experience gathering, analyzing, documenting, and validating business and system requirements.
• Experience developing:
  • Business requirements documents
  • Functional requirements
  • User stories
  • Use cases
  • Acceptance criteria
  • Process flows
  • Test cases
  • Requirements traceability documentation
• Experience working directly with business users, functional stakeholders, and technical teams.
• Experience analyzing and documenting current-state and future-state business processes.
• Experience working in an Agile/Scrum or iterative software development environment.
• Experience with requirements management and project collaboration tools such as Azure DevOps, Jira, Confluence, SharePoint, or similar platforms.
• Strong understanding of software development lifecycle concepts.
• Ability to translate complex business needs into clear and actionable technical requirements.
• Strong written, verbal, presentation, and facilitation skills.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work independently while collaborating effectively with technical and government teams.
• Ability to obtain and maintain the required security clearance.

Preferred Qualifications

• Experience supporting U.S. Army, DoD, or federal government programs.
• Experience working with Microsoft Power Platform, including Power Apps, Power Automate, Dataverse, and Power BI.
• Familiarity with low-code/no-code application development and business process automation.
• Experience with Microsoft 365 and SharePoint Online.
• Experience developing requirements for data integrations and APIs.
• Experience with business process modeling tools and methodologies.
• Familiarity with BPMN or comparable process modeling standards.
• Experience with Azure DevOps Boards and Wiki.
• Experience with Jira, Confluence, or comparable Agile tools.
• Experience supporting user acceptance testing and formal software release processes.
• Experience with data analysis and visualization.
• Familiarity with DoD RMF, NIST, FISMA, Zero Trust, or federal cybersecurity requirements.
• Experience with configuration management and change management processes.
• Business analysis or Agile certifications such as CBAP, CCBA, PMI-PBA, or CSM.
• Microsoft Power Platform certifications.
• Active Secret security clearance.

ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

• Medical, dental and vision plans
• Life Insurance
• Short Term Disability insurance (where applicable)
• Voluntary ancillary benefit options
• 401k retirement benefits with employer matching contributions

Pay range for this position is $110,000 - $125,000 annually.

This position has a broad compensation range due to the complexities of government contracting, including contract pricing, labor category requirements, funding parameters, and varying levels of candidate experience and qualifications.

ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.