ITA International

  • ACC A6 Network and Desktop Technical Liaison

    Job Location US-VA-Hampton
    Job ID
    Fill Type
  • Overview

    ITA International (ITA) is a provider of integrated support services to include analysis, planning, training, acquisition management, cyber/intelligence, engineering, logistics, and maritime support services to government, non-governmental organizations and commercial customers worldwide.                                                                                                


    ITA International is currently seeking motivated and talented individuals who can offer the knowledge, skills, and experience of a Network and Desktop Technical Liaison for our Joint Base Langley-Eustis, Virginia location. 


    • Coordinate and support the execution of migration strategies supporting ACC enterprise/base-level network, server consolidations, and network control centers.
    • Perform migration analysis to identify and resource gaps prior to execution within the command.
    • Provide technical support on implementing VPN, PKI, and IPSec throughout the ACC and AF Infrastructure.
    • Conduct mission analysis of divestiture of capabilities associated with Air Force/ACC implementations in order to understand and baseline current mission requirements, capabilities and vulnerabilities.
    • Provide coordination/tracking for decommissioning of legacy ACC networks.
    • Information technology equipment custodian to manage accountable IT related assets and maintain equipment inventories in accordance with AFMAN 17-1203, Information Technology (IT) Asset Management (ITAM).
    • Administer user accounts, file permissions, and print queues, load and configure software packages, updates, and patches, perform system backups.
    • Perform analysis, design and create integration/implementation plans with required documentation.
    • Analyze current and future virtualization environments at the server and client levels in support of network/server consolidation efforts.
    • Support command efforts to reduce/modernize infrastructure through Unified Communications (UC) implementations.
    • Research and analyze network and project implementation issues.
    • Support IAO duties for desktops, laptops, clients, thin clients, cloud and virtual desktop infrastructures implementations.
    • Analyze and provide recommendations to leadership regarding emerging network related technologies.
    • Provide weekly updates of activity and status as requested; attend meetings to provide leadership situational awareness and recommendations through briefings.

    • Provide user access to DISA Defense Enterprise Email (DEE) and enable Entitlement Managers for ACC staff and bases as needed.
    • Oversee and maintain an organization cybersecurity program that identifies cybersecurity requirements, personnel, processes, and procedures.
    • Enforce all AF cybersecurity policies and procedures.
    • Assist the wing cybersecurity office in meeting their duties and responsibilities.
    • Assist and ensure all users have the requisite security clearances, supervisory need-to-know authorization, and are aware of their cybersecurity (via cybersecurity training) before being granted access to AF IT according to AFMAN 33-282, chapter 4, AFI 31-501 and AFMAN 33-152.
    • Ensure IT is acquired, documented, operated, used, maintained, and disposed of properly and in accordance with the IT’s security A&A documentation as prescribed by AFMAN 33-210.
    • Report cybersecurity incidents or vulnerabilities to the wing cybersecurity office as required.
    • In coordination with the wing cybersecurity office, initiate protective or corrective measures when a cybersecurity incident or vulnerability is discovered as required.
    • Maintain required cybersecurity (COMSEC, COMPUSEC and TEMPEST) countermeasures and compliance measures IAW AFI 10-712, Telecommunications Monitoring and Assessment Program (TMAP).
    • Initiate requests for temporary and permanent exceptions, deviations, or waivers to cybersecurity requirements or criteria according to this instruction and applicable specialized cybersecurity publications.
    • Maintain authorized user access control documentation IAW the applicable Air Force records Information Management System (AFRIMS) as required.

    • Provide support, inputs, and documentation for effective project management of network related programs and projects.
    Administrator Duties:
    • Support, maintain, integrate and perform Cybersecurity Liaison (CL) duties
    • Build computer accounts, work e-mail and file folder permissions, support VPN issues, install new CAC enabled clients on multiple systems and maintain distribution list as needed.
    • Support the creation and deletion of user and computer accounts on SIPRNet

    • Load software, work printer issues (replace toner, fuser unit’s toner and IP), rebuild machines, unlock accounts, reinstall PKI software and hardware, and configure Shared Drive permissions.
    • Set Org Box permissions, set up new VPN clients and wireless for home and TDY use and set up IMA accounts.
    • Enforce compliance on NOTAMs, update IA training, install new CAC certificates/work issues, configure new contractor accounts, build new tablet PCs, and create accounts and security groups on SharePoint.

    • Reset SIPRNET passwords, coordinate TACLANE rekeying.
    • Maintain and liaison for OWA installations and configurations.
    • Coordinate EMSEC inspection, sustain and maintain VTC suites.
    • Submit appropriate documentation for various configuration changes, build computer images, and support CMI issues and resolutions.
    • Conducts studies and analyses of WAN-related issues to determine classroom configuration required to support courses.
    • Review network and desktop current and emerging documentation and make recommendations on new desktop, network and related applications.


    • Two (2) years’ experience with Thin Client and virtual desktop systems.
    • architecture, as well as technical experience working issues with AFSPC NetOps organizations.
    • Two (2) years’ experience providing network system engineering and implementation expertise in the maintenance and modernization of network infrastructure.
    • IA Technical Level II (i.e., GSEC, Security+ CE, SSCP) certification IAW DoDD 8570 and DoDD 8570.01-M.
    • Experience using Microsoft-suite of applications tools, to include Word, Excel, PowerPoint, Visio, Project, and SharePoint.

    An active secret clearance


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